Privacy Policy

Effective Date: June 19, 2026

IFIXIT Listing Services ("IFIXIT," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website and services.This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

1. Information We Collect
When you visit our website or submit information through our forms, we may collect:

Personal Information
-Name
-Email Address
-Phone Number
-Property Address
-Service Request Details
-Photos
-Documents
-Communications you send to us

Website Usage Information

We may automatically collect certain information about your visit, including:
-IP Address
-Browser Type
-Device Information
-Pages Visited
-Time Spent on Pages
-Referral Sources
-Website Activity and Interactions

This information helps us improve website performance, customer experience, and marketing efforts.
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2. How We Use Your Information
We may use your information to:
-Respond to inquiries
-Provide estimates
-Schedule services
-Manage projects
-Communicate with customers-
-Process service requests
-Improve our website and services
-Send updates regarding ongoing projects
-Deliver marketing communications and promotional offers-
-Measure advertising performance
-Comply with legal obligations

3. Marketing Communications
IFIXIT may occasionally send marketing emails, promotions, service announcements, special offers, or educational content.You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.Even if you opt out of marketing communications, we may still contact you regarding active projects, invoices, estimates, appointments, or customer service matters.

4. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to improve functionality, measure performance, and support advertising efforts.

These technologies may be used to:
-Analyze website traffic
-Improve website performance
-Track advertising effectiveness
-Measure conversions
-Personalize marketing efforts
-Enhance user experience

You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.

5. Analytics and Advertising
IFIXIT may use tools including:
-Google Analytics
-Google Ads Conversion Tracking
-Meta (Facebook and Instagram) Pixel
-Similar analytics and advertising platforms

These services help us understand website usage, improve marketing performance, and better serve our customers.Third-party providers may collect information according to their own privacy policies.

6. Customer Files, Photos, and Documents
Customers may voluntarily submit photographs, property information, documents, videos, and other materials through our website or during the service process.

These materials may be used for:
-EstimatingProject management
-Customer communication
-Internal recordkeeping
-Quality control
-Business operations

We take reasonable measures to protect submitted information but cannot guarantee absolute security of electronic communications or storage systems.

7. Data Storage and Business Systems
Information collected through our website may be stored or processed through business systems including:
-Webflow
-Zoho CRM
-Zoho Books
-Zoho Bookings
-Zoho Flow
-Google Workspace
-Google Analytics
-Google Maps
-Meta (Facebook and Instagram)
-ManyChat
-Zapier
-Other business software providers used to support operations

These providers may process information on our behalf in accordance with their own privacy policies and security practices.

8. Sharing Information
IFIXIT does not sell customer information to third parties.We may share information when necessary to:
-Perform requested services
-Coordinate contractors or subcontractors
-Schedule appointments
-Process paymentsComply with legal obligations
-Protect our legal rights
-Operate our business systems

Information shared is limited to what is reasonably necessary to complete the requested service.

9. Project Photography
IFIXIT may photograph projects before, during, and after completion for documentation, quality control, training, portfolio development, marketing, advertising, website content, and promotional purposes.Customers may request in writing that project photos not be used for marketing purposes.We will make reasonable efforts to honor such requests.

10. Data Security
We take commercially reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.However, no website, electronic communication, cloud storage system, or internet transmission can be guaranteed completely secure.

11. Children's Privacy
This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that information from a child under 13 has been collected, we will take reasonable steps to remove such information.

12. Your Rights
You may contact us to:
-Request access to your information
-Correct inaccurate information
-Request deletion of information where legally permissible
-Opt out of marketing communications
-Ask questions about how your information is used

We will make reasonable efforts to respond to such requests in accordance with applicable laws.

13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, technological, or business changes.Updated versions will be posted on this page with a revised effective date.Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us
If you have questions regarding this Privacy Policy,
please contact:sales@ifixitpros.com